Privacy Policy

At Monil Technologies, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information while providing computer repair, IT support, and related services.

1. Information We Collect

We may collect the following types of information:

Personal details (name, phone number, email, address).
Device details (brand, model, serial number, problem details).
Business information (company name, IT infrastructure details, service requirements).
Billing and payment details.
Photos or logs of devices/sites (only for service records).

2. How We Use Your Information

We use the collected information to:

Provide repair, IT services, AMC, and support.
Communicate about service updates, invoices, and agreements.
Track warranties, licenses, and service history.
Improve our services and customer experience.
Comply with legal or regulatory requirements.

3. Data Security

We take reasonable technical and organizational measures to secure your information.
Data is stored safely in our records and is accessible only to authorized staff.
We do not sell, rent, or trade your personal information to third parties.

4. Data Sharing

We may share limited information only when necessary:

With trusted vendors or suppliers (e.g., warranty claims, license activation).
With government or law enforcement if legally required.
Never for marketing or promotional purposes without your consent.

5. Cookies & Website Usage

Our website may use cookies to improve user experience.
These cookies do not collect personal information but help with analytics and website performance.

6. Updates to Policy

We may update this Privacy Policy from time to time. The updated version will always be available on our website.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your information,
please contact: Monil Technologies – Ahmedabad, Gujarat, India
Phone/WhatsApp: +91-9033262747
Email: info@moniltechnologies.com